Returns & Exchanges
At CedarPlanters, we stand behind the quality of our craftsmanship and want you to be completely satisfied with your purchase. If your planter isn't the perfect fit for your garden, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) and further instructions.
Prepare the Package
Carefully disassemble the planter if necessary and pack it securely in its original packaging to ensure it remains protected during transit.
Ship the Item
Affix the provided shipping label to your package and drop it off at the nearest authorized carrier location; please keep your tracking receipt for reference.
Receive Your Refund
Once our workshop inspects the returned item, we will process your refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing